WellRadiant products aren't for you? No worries! We’ll refund your order in full within 15 days of purchase.
1. Connect with Customer Care
If you would like to return or exchange an item purchased online, please contact Customer Care to initiate your return/exchange at wellradiantproducts@gmail.com. Our Customer Care Team will be happy to assist with a complimentary return label for returns that meet our policy requirements. It is important that you contact Customer Care before you send back a return or exchange. We are not responsible for returns lost in transit that have not been communicated to Customer Care.
2. Completing the return label and process
Return labels will be sent to the email address attached to your original order unless otherwise specified.
3. Packing your return
Please safely pack the product. Affix the prepaid return label to the box and ship it back to us by bringing the return to the carrier on the return label.
All returns must be received at our facility within 2 weeks of the return label being emailed - otherwise we will not be able to authorize the full refund.